Frequently Asked Questions
Everything you need to know about your high-performance gear.
How long does shipping take for Hitscan hardware?
Standard shipping usually takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for those who need their gear immediately.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. Products must be returned in their original packaging with all accessories included. Please note that a restocking fee may apply to opened items.
Do Hitscan products come with a warranty?
Yes, all our electronic components and peripherals come with a standard 1-year limited warranty covering manufacturing defects and hardware failures.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for high-end builds.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are Hitscan peripherals compatible with both PC and Console?
Most of our gear is cross-platform compatible. Please check the 'Technical Specifications' section on the individual product page for specific compatibility details regarding PS5, Xbox, or PC.